Using the website
Use the website lawfully and only enter tracking numbers you are authorized to review. Do not interfere with the service, attempt unauthorized access, or misuse shipment information.
Courier services
Service availability, eligibility, delivery windows, exclusions, prohibited items, cancellations, liability, and claims requirements may vary by route and accepted shipment.
Tracking information
Published shipment events provide useful progress information but may not update in real time. Dates, locations, and delivery estimates remain subject to operational conditions.
Changes and contact
Website content and these terms may be updated when services or applicable requirements change.
For shipment guidance, start with the contact page and the latest published tracking update.