Answers without the runaround.

It is provided by the sender or courier operation when the shipment is created.

Tracking updates reflect published shipment events. If an update appears delayed, review the latest message and contact the sender or booking party for further guidance.

It means the parcel has begun moving through its delivery route and has not yet reached the final handoff stage.

Review the latest published tracking message first. If the message requires action or progress remains unchanged, contact the sender or booking party.

Start with the tracking page for shipment-specific guidance. For further help, contact the sender or booking party that provided your tracking number.